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Senior Answering Services Representative - PRN

Company: Baylor Scott White Health
Location: Waco
Posted on: October 30, 2018

Job Description:

Job Description

Senior Answering Services Representative - PRN

Preferred Qualifications

The Answering Services Representative Senior is under the general direction of the Manager and Team Lead, complements the Answering Services department. The Answering Services Representative Senior will serve as a critical point of contact for internal and external guests when greeting them, recording their requests, and pursuing their requests to a resolution; a lack of accuracy or completeness, or unnecessary delay, can result in adverse outcomes. The Answering Services Representative Senior serves as a mentor and trainer to the team. Core competencies of the department include directory assistance, emergency operator services and page operator services.





The ideal Answering Services Representative Senior has excellent interpersonal and customer service skills, verbal and written communication skills, respects cultural norms of diverse groups of people, and has a desire and ability to learn and excel.
-- Location/Facility -Hillcrest Hospital at Waco, Texas


For more information on the facility, please click our Locations link.


-- Specialty/Department/Practice - Public Safety


-- Shift/Schedule - PRN position; as needed ; Flexible to work Days/Nights/Weekends


-- Benefits - Our competitive benefits package includes*:


-- Immediate eligibility for health and welfare benefits


-- 401(k) savings plan with dollar-for-dollar match up to 5%


-- Tuition Reimbursement


-- PTO accrual beginning Day 1


*Note: Benefits may vary based upon position type and/or level.





Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation's exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it's accepting a calling!

-- Minimum of one year experience required


-- Associate degree or experience equivalent




United States
Hillcrest Hospital at Waco (11056)
50 Hillcrest Medical Blvd
Waco, 76712

Service MgmtCorporate

Keywords: Baylor Scott White Health, Waco , Senior Answering Services Representative - PRN, Sales , Waco, Texas

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