WacoRecruiter
the smart solution for Waco jobs

Customer Service Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Waco
Posted on: October 10, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLWendyC on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Waco , Customer Service Seasonal Partner Services Representative (Remote), Sales , Waco, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


B2B Virtual Appointment Setter
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Martindale
Posted on: 10/17/2018

Sales/Sales Rep - Hospice (V378)
Description: JOB CODE: V378 Sales/Sales Rep Hospice LOCATION: Austin, TX Special Instructions: Please do not apply for this position unless you have Home Health, Hospice, or Nursing Home LTC/SNF sales or marketing (more...)
Company: Veritas Global Consulting Group, LLC
Location: Round Rock
Posted on: 10/17/2018

Sales Representative
Description: Power Home Remodeling is a company founded on equal parts hard work and positivity. We believe that dream and achieve are not mutually exclusive. That philosophy has served us well in becoming FORTUNE (more...)
Company: Power Home Remodeling
Location: Plano
Posted on: 10/17/2018


Store Counter Sales
Description: Job Description:Our Store Counter Sales team members are knowledgeable and energetic with a passion
Company: O'Reilly Auto Parts
Location: Leander
Posted on: 10/17/2018

B2B Virtual Appointment Setter
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Ennis
Posted on: 10/17/2018

Account Executive (Sales)
Description: Account Executive Sales RoadRunner Recycling Full-Time Dallas TX, Detroit MI, San Antonio TX, Washington DC Posted 4 weeks ago Background Small and midsized businesses SMBs partner with RoadRunner (more...)
Company: Roadrunner Recycling
Location: Dallas
Posted on: 10/17/2018

Sales Representative
Description: Power Home Remodeling is a company founded on equal parts hard work and positivity. We believe that dream and achieve are not mutually exclusive. That philosophy has served us well in becoming FORTUNE (more...)
Company: Power Home Remodeling
Location: Keller
Posted on: 10/17/2018

Oakley - Sales Consultant
Description: SunIRef:Sales:title Oakley - Sales Consultant - Round Rock, TX 78664 - Find Jobs Company Reviews Find Salaries Find Resumes Employers / Post Job Upload your resume Sign in Home whatjob title, (more...)
Company: Luxottica Group
Location: Round Rock
Posted on: 10/17/2018

Virtual Call Center Hiring B2B Telemarketers
Description: Business Development Representative 24,000 - 90,000 a year Production Based Incentives Are you seeking a career that will allow you the ability to work from home with a greater earning potential (more...)
Company: TeleReach Corporate
Location: Kingsland
Posted on: 10/17/2018

Building Materials Outside Sales
Description: This is a permanent, full-time position offering a great salary, a benefits package, and a fun and friendly
Company: Cameron Craig Group
Location: Dallas
Posted on: 10/17/2018

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Waco RSS job feeds