Senior Membership Director
Company: YMCA
Location: Coppell
Posted on: July 10, 2025
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Job Description:
The Dallas YMCA is currently seeking a Senior Membership
Director for our Semones YMCA. Job Description Under the direction
of the VP of Operations and Associate Executive Director, the
Senior Membership Director manages all membership and active older
adult related experiences & activities within the branch operations
in accordance with the purposes & policies of the Association for
the Semones Family YMCA. Additionally, this role manages the
promotional activities which attract new members & administers
his/her approved budget. The incumbent will serve as a staff
liaison to a Branch Board Committee and play an active leadership
role in the Branch Annual Campaign; and will ensure The Semones Y
is represented by staff at all Association Membership Department
Meetings/Events. Qualifications Bachelors degree in related field
or 5 years customer service/manager experience preferred. YUSA
Senior Director preferred. Formal training in customer service is
necessary. Experience in supervision, budgeting & program
design/management required. Strong communication and interpersonal
skills. Ability to exercise discriminating and independent
judgment. Minimum physical fitness requirements include the ability
to stand, walk, run jump, & train for a period of up to 60 -75
minutes. Full upper body range of motion and upper body strength to
lift up to 25 lbs. is essential. This position has a direct impact
on the overall effectiveness with which the branch accomplishes its
membership objective and program goals. Ability to contribute to
total staff efforts directly impacts the overall success of the
branch. Essential Functions Establish and maintain harmonious
relationships by promoting and demonstrating caring, honesty,
respect and responsibility with staff, lay leaders, YMCA members
and program participants and the general public. Responsible for
the Membership Services departments at the Semones Family YMCA,
including membership growth, membership satisfaction and membership
retention. In conjunction with the marketing department, this
position is responsible for new sales, corporate partnerships,
membership promotions and membership recognition and appreciation
activities as well as community image and awareness. Responsible
for all membership incentive challenges and special
membership/community events. Accountable for managing the
Membership Services staff along with supervision of Child Watch,
Active Older Adult, and all possible new programs within the branch
This position is responsible for various member and program
participant account issues. Responsibilities with the Annual
Campaign. Incumbent will implement all YMCA policies and procedures
for risk management/ safety for all staff, volunteers and
participants. Perform any and all other duties assigned by the VP
of Operations and Associate Executive Director or procedures
assigned by the Association.
Keywords: YMCA, Waco , Senior Membership Director, Sales , Coppell, Texas
