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Freight Claims Analyst

Company: Kelly Services
Location: Waco
Posted on: April 14, 2019

Job Description:

Job DescriptionLeads initiatives within the claims department to improve the efficiency and quality of our claims processes in order to achieve optimal performance as well as conform to and exceed industry best practices.Job Responsibilities -- Remains current on all claims processes, procedures, and systems.-- Researches cargo claims practices throughout the industry and provide recommendations for possible process/procedure changes.-- Gathers and compiles potential new, revised, or changed claims process suggestions-- Leads process review studies, gathering data, reviewing impact, and completion of pilot or other analysis-- Leads the formulation of pilot/study outcome reports and recommendations.-- Works with all departments to ensure claims process changes will not conflict with systems or other business groups.-- Leads development/implementation of approved claims process changes into a working plan for full scale application-- Conducts process audits, identifying and escalating trends to the Director of Customer Critical Services-- Evaluates areas of opportunity within the business by completing cost benefit analyses and making recommendations on solutions.-- Facilitates meetings between all areas of the business and partners with SME's in order to solicit feedback or establish understanding of the root cause of identified problems.-- Analyze damage data by location do determine root cause to determine potential solutions for continuous improvement-- Conduct lane analysis to determine claims by transportation type (Pups, vans, company driver, contract driver, ect.)Conduct load analysis to determine claims by routing process such as multi-stop product switches and product holdover.Requirements2 or more years' experience in a related field required.High school diploma or equivalent (Bachelor's preferred)Advanced Excel knowledge (Pivot tables, Vlookups, data visualization, ect.)AS400 experience preferredHighlightsKelly Temporary Employee Perks:- Kelly-sponsored Affordable Care Act health care coverage available for eligible employees- Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase-and the coverage is portable*- Service bonus plan- Holiday pay plan- Weekly electronic pay options - Free online training campus available- Exclusive online employee community - Employee assistance program (EAP) available at no cost- Corporate discounts- Transportation spending accountsWhy Kelly--?At Kelly

Services--, we work with the best. Our clients include 95 of the Fortune

100--- companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

About

Kelly Services--


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.

Keywords: Kelly Services, Waco , Freight Claims Analyst, Professions , Waco, Texas

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