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Senior AV Multimedia Technology Consultant

Company: True North Consulting Group
Location: Waco
Posted on: September 8, 2019

Job Description:

As a consultant, our success depends on our client's success.  Our consultants provide both strategic and tactical services that measure where our clients are today, develop a plan to get to where they want, and execute against those plans. Below are the primary categories of responsibility for all consultants: Assessments and Planning Design and Bidding Project Management Quality Assurance Business Development Assessments and Planning Participate in internal company hand-off meeting to gain an understanding of project scope and client expectations. Develop timeline and approach for the project. Host kick-off meetings, focus groups, and interviews to collect technical and organization data. Analyze client documentation for technical challenges, opportunities, gaps, and other areas. Provide on-site technical inspections and discovery. Develop technology surveys for client use with an emphasis on particular areas of interest for each project. Develop technology reports focused on findings, best practices, and recommendations. Develop the budget and costing graphs and charts for long-term planning. Create infographics and other supporting documentation to graphically illustrate collected, observed, or analyzed data. Present to various groups from technology teams to board of trustees. Design and Bidding Understand client goals and objectives for the project at a detailed level. Retrieve and review all client documentation, current standards, vendor quotes, drawings and diagrams for creating technology designs. Conduct manufacturer presentations, ‘bake-offs’, and demonstrations. Evaluate products/solutions to ensure proper fit with the customer. Develop detailed product specifications and execution requirements for the Contractor. Create Request for Proposals (RFP/CSP) including all client front-end requirements, dates, schedules and technical products and execution requirements. Conduct walk-throughs, pre-bid meetings, and other RFP activities. Respond to proposer questions and create and issue addenda. Evaluate proposals for completeness, accuracy, and technical specifications. Deliver project contract award recommendations by considering client requirements, goals and understanding the project budget. Project Management Schedule project initiation meeting with sales representatives and the client. Manage all aspects of projects that fall within the scope of work. Effectively communicate and manage resources throughout the project. Identify project risks and communicate them appropriately. Review contractor pre-installation design documents, submittals, timelines, and scopes of work. Review payment applications, invoices, and close-out documentation. Proactively communicate to the customer and project delivery team. Escalate project issues or concerns as necessary to any stakeholders. Conduct periodic project meetings to track and report action items, responsibilities, and overall project progress. Provide periodic project updates to the client including infographics, pictures, and other elements to demonstrate progress, successes, and outcomes. Ensure contractors read, understand, and comply with all specifications. Implement, approve, and manage project changes and interventions to achieve project completion and success, bringing projects in on-time and under budget. Identify and help improve project processes, policies, and overall PM methodology. Assist with quality assurance and post-project assessment of results. Quality Assurance Review company documents and processes ensuring standards and looking for areas to improve. Engage clients for additional areas of improvement. Consistently improve knowledge of systems, processes, and other pertinent areas. Work with peers to review technical specifications and writing. Business Development: Support/assist with business development efforts. Develop and maintain relationships and develop residual sales with existing clients. Recommend additional services to meet customer needs. Prepare and respond to requests for qualifications and proposals. Develop and maintain a good working relationship with team members, vendors, and manufacturers. Strategic planning with manufacturers and vendors. Identify and resolve client concerns. Assist with preparation of presentations, proposals, and sales contracts. Follow up on quotes and opportunities. Participate in marketing events such as seminars, trade shows, ribbon cutting/groundbreaking ceremonies, and other events. Maintain relevant “talkability” about True North, past projects, previous results, et cetera. Other Duties Assist with new business development efforts. Look for an opportunity to promote additional services to clients. Create a synergistic and collaborative environment with others. Participate in and hold regular team meetings to inspect workloads, prioritize tasks, and improve communications. Develop training needs for self and team. Track certifications and training. Help define and refine processes and procedures. Provide encouragement and motivation to the team. Be an advocate for the team within the organization. Assist in and/or coordinate customer appreciation campaigns. Assist staff in overcoming roadblocks of any kind. Assist staff in being productive, organized and professional. Give an update on all projects to management. Clearly communicate necessary staffing and training required for company growth. Provide leadership team with updates on efforts and challenges. Regular meetings with peers and management to maintain open communications. Minimize company expenses as related to travel, entertainment, and other related expenses. Maximize productivity through smart and strategic planning. Present yourself in a professional manner, dressing appropriately for the people with whom you are working each day. Contribute to long-term True North strategies by organizing and communicating successful projects. Promote True North’s culture and core values. Other duties required and requested by management. Qualifications/Requirements At least 5 years of experience leading the design process for multiple AV/Multimedia projects. Current Infocomm|Avixa CTS or CTS-D certification. Proficient in AutoDesk AutoCAD. Basic knowledge of structured data cabling and physical security systems. Assertive personality and disposition – confidence with humility. Excellent communication skills both verbal and written. Excellent presentation skills. Outgoing personality and demeanor and excellent interpersonal skills. A demonstrated commitment to high professional ethical standards. Excels at operating in a fast-paced environment. Open to direction and collaborative work style and commitment to getting the job done. Ability to challenge and debate issues of importance to the organization. Ability to look at situations from several points of view. Persuasive with details and facts. Delegate responsibilities effectively. Excellent people manager; open to direction. Eligibility for coverage under the company’s motor vehicle policy. Ability to qualify for a background clearance through the State of Texas. Frequent travel and overnight stays as required.

Keywords: True North Consulting Group, Waco , Senior AV Multimedia Technology Consultant, Other , Waco, Texas

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