Newk's AGM
Company: Newk's Eatery
Location: Waco
Posted on: March 20, 2023
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Job Description:
Benefits:
The Associate Manager assists in the management of the restaurant
operations for Temcomp, LLC-A NEWK's -Eatery Franchisee. - They are
responsible for achieving planned sales and budgeted profit levels
for the restaurant through the implementation, management, and
upholding of all NEWK's policies, procedures, programs, and
operational excellence performance standards.
As a member of the management team, the Associate Manager assists
in providing direction and motivation to the hourly partners,
ensuring execution of all positions, chores and responsibilities in
order to provide our guests with an exceptional NEWK's Experience
and exceptional product quality. This position also helps to
protect the brand by maintaining a sanitary, safe, respectful,
efficient and quality work environment while effectively managing
operational/product costs. Job Responsibilities:
Personal Leadership
- Proactively serves as an ambassador for NEWK's restaurants, both
within the restaurant and the community, through consistent,
positive representation of our NEWK's culture of respect and care
for others.
People Leadership
- Assists in the development, performance management and training
of hourly partners.
- Build sales by focusing the staff on image and NEWK's Experience
service standards and actions to enhance the guest's perception of
the restaurant.
- Conducts employment activities to include staffing
(hire/separation responsibilities), scheduling, training,
recognition, and conducting performance reviews with all hourly
partners, as well as recommending salary increases.
- Addresses performance issues and documents corrective
actions.
- Ensures the restaurant's compliance to productivity and service
standards by assisting to develop and maintain a sufficient number
of trainers, shift leads and well-trained, productive
employees.
- Attends weekly restaurant manager meetings and other scheduled
meetings; may be asked to present information, as requested.
Operational Excellence
- Ensures that all NEWK's Experience standards and operational
systems are executed properly in a sanitary, clean, safe, and
friendly environment, according to all NEWK's established
procedures.
- Ensures that all menu items are prepared, accurately portioned,
and presented properly in a sanitary, clean and safe manner
according to all established procedures, standards and
specifications.
- Required, under certain circumstances, to perform/assist all
stations/functions for all positions in the restaurant.
Business / Financial Acumen
- Assists the restaurant team to achieve planned profit levels
while providing our guests with an exceptional NEWK'S
Experience.
- Assists General Manager with projected annual sales while
operating within budgeted guidelines
- Ensures proper management of the facility and equipment through
preventive maintenance, energy conservation, repairs, security
measures, and adherence to safety and sanitation requirements.
- Ensures accurate financial reporting to include: payroll, cash
and receipts, house accounts and other invoicing
procedures, productivity and operating expenses.
- Anticipates, identifies and corrects system breakdowns to achieve
exceptional NEWK's guest experience
- Responsible for all communication with regard to system
breakdowns deficiencies.
Physical Requirements:
- Reaching heights of approximately six feet and depths of
approximately three ft.
- Effective communication with guests.
- Carrying trays of food products weighing approximately 20 lbs for
distances of up to 60 ft.
- Lifting up to 50 pounds.
Knowledge & Skill Required:
- Excellent communications, supervisory, and guest service
skills
- At least two years prior restaurant managerial experience.
- Internal candidates considered for promotion to manager may
substitute Certified Trainer and Shift Lead experience for
management experience. The above statements are intended to
describe the general nature and level of work being performed by
people assigned to this job. They are not intended to be an
exhaustive list of all of responsibilities, duties and skills
required of the Associate Manager position for Temcomp, LLC.
Keywords: Newk's Eatery, Waco , Newk's AGM, Other , Waco, Texas
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