Systems Improvement Specialist- QA

Company: Texas State Job Bank
Location: Mexia
Posted on: January 21, 2023

Job Description:

Job/Position DescriptionThe Quality Assurance Specialist IV, SystemsImprovement Specialist, oversees and coordinates the development andimplementation of the SSLCand#146;s Quality Improvement Plans (QIPs),Corrective Action Plans (CAPs), and monitoring processes. Reviewsreports to analyze data and evaluate trends. Oversees and reviews thequality and accuracy of action plans developed to improve systems andprocesses and provides recommendations for improvement. Participates inQuality Assurance/Quality Improvement (QAQI) council, IncidentManagement Review Team (IMRT) and other committees. Provides supervisionand oversight of external and internal reviews, such as the settlementagreement review process, and quality review team process. Providestechnical guidance and assistance prior, during and after external andinternal reviews. Facilitates and coordinates review of monitoringreports and coordinates response. Ensures reports and files are updatedand retained in accordance with federal, state, and local regulationsand the needs of the SSLC. Develops, updates and conducts training forstaff at various levels related to quality assurance and improvementpolicies, procedures, processes and priorities. Contributes to improvingthe quality of services at the SSLC by participating in and#147;buddyhomeand#148; process, participating in discipline specific meetings andconducting special projects as assigned. As appointed by the SSLCDirector, serves as the Quality Assurance Director (QAD) in the absenceof the QAD and as administrator on duty (AOD) in the on-call rotation.Performs other work as assigned. Works under the minimal supervision ofthe Quality Assurance Director, with extensive latitude for the use ofinitiative and independent judgment.Essential Job FunctionsAttends workon a regular basis and may be required to work a specific shift scheduleor, at times, even a rotating schedule, extended shift and/or overtimein accordance with agency leave policy. Serves as administrator on dutyin on-call rotation, as assigned.Oversees and coordinates thedevelopment and implementation of the SSLCand#146;s Quality ImprovementPlans (QIPs), Corrective Action Plans (CAPs), and monitoring processes.Reviews data and provides technical assistance and support to disciplinecoordinators in analysis, identification of salient points, summarizingfindings, and developing recommendations/next steps to promoteachievement of goals. Promotes an interdisciplinary approach byfacilitating the collaboration of various departments in the developmentand implementation of plans. Conducts monthly meetings with disciplinesto review QIPs, CAPs, monitoring processes, and initiatives to determinestatus and identify barriers to timely completion. Works with staff toidentify and modify their quality assurance procedures and plans basedon barriers, challenges and/or lack of meaningful progress. Activelyparticipates in the QAQI council and Incident Management Review Team(IMRT). Reviews various reports such as QAQI presentations and StateOffice trend reports to analyze and evaluate trends. Evaluates thequality of SSLC improvement plans presented to assist in determining ifthe goals, indicators and actions steps effectively address targeted andidentified areas in need of improvement and contain all the requiredelements. Resolves any identified issues in collaboration with thesubject matter experts to improve the plans. Reviews and evaluatesdocuments submitted by subject matter experts for quality,https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=541104Copy the URL in the preceding sentence to an Internet Explorer browserto apply to the job directly through the Texas Health and Human ServicesCareer Portal.

Keywords: Texas State Job Bank, Waco , Systems Improvement Specialist- QA, Other , Mexia, Texas