Receptionist - Metrowest
Company: Coast Dental Services, Inc.
Location: West
Posted on: January 17, 2023
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Job Description:
Are you looking to work for a practice that offers stability and
operates with integrity? Would you like to work for a dentist with
an excellent reputation in the community and among dental
peers?
Look no further. Coast Dental & Orthodontics follows COVID-19 CDC
Guidelines and ADA recommendations and makes every effort to create
and maintain an environment that is safe for our team and patients.
We provide PPE that includes high volume evacuation devices for
intraoral use, face shields, N95 masks, along with gowns, hair
bouffant, feet/shoe coverings and gloves. Plus, we allow 15 minutes
after every patient to properly clean and disinfect
operatories.
Who is Coast Dental?
We are a family established, owned, and operated DSO (that means
dental service organization if you were curious), so we aren't your
typical cookie cutter dental corporation. At Coast Dental, you are
part of a family, the kind you don't want to rush away from after a
long Thanksgiving dinner.
We can tell you why we're great, but our long-standing team members
are the real testament. Why do they stay? Because we invest in them
and their continuing education and personal growth. And, because we
like to have fun while working hard in a respectful
environment.
A receptionist functions as support for the dental office at the
front desk. This position is a combination of patient interaction
and basic paperwork administration under the direction of the
Office Manager.
Duties and Responsibilities
* Exercise excellent customer service while interacting with
patients both over the phone and in person.
* Check in all patients and complete patient registration under the
direction of the Office Manager.
* Schedule patient appointments within operational standards.
* Confirm patient appointments two (2) business days prior to the
patients' appointments.
* Complete insurance verifications two (2) business days prior to
all (general and specialty) patients' visits to determine coverage
and benefit limits and link insurance in EagleSoft, as directed by
office manager and/or ortho supervisor. Ensure pre-authorizations
are received prior to appointments, if required.
* Complete check out process with each patient by reviewing charts
to ensure that all information is written properly and procedures
are documented and match the signed routing slip that the general
dentist or specialist has submitted.
* File patient charts on a daily basis.
* Participate in morning huddle, chart review and all routine
office meetings as necessary.
* Participate in monthly checklist activities as assigned.
* Keep front desk area clean and neat.
* All other duties and responsibilities as assigned.
Qualifications
Knowledge, Skills, and Abilities
* Basic clerical and administrative skills.
* Excellent customer service skills with professional and courteous
phone etiquette.
* Basic knowledge of insurance and dental terminology helpful.
* Working knowledge of Internet Explorer and Microsoft Word
required; knowledge of Microsoft Excel preferred.
* Experience with dental software such as EagleSoft preferred.
* Strong organizational skills with the ability to multi-task.
Qualifications (Experience, Education, Licensure,
Certification)
* Previous insurance and/or dental office experience preferred.
* Previous experience with orthodontic or other specialty practices
preferred.
Working Conditions
Receptionists work in areas that are highly visible and designed
and furnished to make a good impression. Most work stations are
clean, well-lighted, and relatively quiet. Work is sedentary in
nature.
* Coast Dental representatives will never ask for your personal
identification information such as your social security number or
driver's license number during the application process. If you are
contacted by someone claiming to be Coast who asks for this
information - report the issue to the job board or website where
you found the position.*
Keywords: Coast Dental Services, Inc., Waco , Receptionist - Metrowest, Other , West, Texas
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