Commercial Tire Technicians

Company: Southern Tire Mart
Location: Waco
Posted on: November 23, 2022

Job Description:

Our private practice, located in Nashville (Belle Meade), is looking to hire 2 outstanding full-time front desk patient coordinators to join our team (avg. 35-37 hours/week). Must have: excellent customer service skills, outgoing personality, excellent at multi-tasking, not easily stressed out (we are a busy office & are getting busier every day). This position has frequent interruptions so you must be able to easily switch between tasks. Dental experience is not required (we can teach you that), but a very strong customer service background (call center, retail, server) and attention to detail is a must.


* Primary duties of check in patient coordinator: Answer phones, check patients in/out (including iPad set up for completion of patient's paperless chart information), upload electronic patient forms into practice management system, monitor & respond to main office email (uploading x-rays, new patient requests, responding to patient questions). Many of these tasks can be happening simultaneously so you must be able to multi-task.

* Secondary duties for check in patient coordinator: Verify & enter insurance, send referral forms & x-rays to specialist offices, open & distribute mail. Assist insurance coordinator by following up on outstanding insurance claims. When needed, assist other front staff member fill openings in hygiene schedule and confirm any appointments not confirmed electronically. Assist other front office staff members and office manager as needed.


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* Primary duties for check out patient coordinator: Answer phones, check patients out, present treatment plans to patients (including discussing costs with patient), manage A/R (including working with 3rd party biller, mailing statements and calling patients with past due accounts). Print daily route slips and distribute to clinical staff. Many of these tasks can be happening simultaneously so you must be able to multi-task.

* Secondary duties for check out patient coordinator: Send patent welcome and thank you cards. Verify & enter insurance, send referral forms & x-rays to specialist offices. When needed, assist other front staff member fill openings in hygiene schedule and confirm any appointments not confirmed electronically. Assist other front office staff members and office manager as needed.


Our office is a very busy, high quality, patient centered practice that does preventative, cosmetic, restorative, and reconstructive treatment. We offer a positive & enjoyable working atmosphere with appreciative doctors, a fun team, a laid back work environment, a wonderful patient population & modern, excellent care in a state-of-the-art facility.


Shifts available are 7:30 am - 4:30 pm and 7:45 am - 4:45 pm on Monday - Thursday (1 hour lunch), and every other Friday 7:15 am - 12:00 pm. Please note, our Friday hours will be changing to 7:15 am - 2:00 pm later this year. After 90 days, we offer paid major holidays & vacation (starting in year 1), PTO (6 days per year), a bonus plan, employee and family discount on dental care and can join 401K after 1 year of employment. Salary DOE. Our office hours are Monday-Thursday 7:30-5:00 and Fridays 7:30-12:00.


If you meet the requirements listed above and would like to apply, please submit the following:


* resume

* salary requirements

* paragraph or cover letter explaining why you think you would be a good fit for this position


Job Type: Full-time


Pay: $16.00 - $20.00 per hour


Benefits:

* 401(k)

* Employee discount

* Paid time off

Schedule:

* Monday to Friday

Supplemental pay types:

* Bonus pay


Experience:

* Customer service: 1 year (Preferred)


Work Location: One location

Keywords: Southern Tire Mart, Waco , Commercial Tire Technicians, Other , Waco, Texas