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Patient Access Associate II - Waco - Overnights - Full Time

Company: Baylor Scott & White Health
Location: Waco
Posted on: January 9, 2022

Job Description:

We have an opportunity for a Patient Access Associate II. This role is full time and will be assigned the overnight shift at our facility at 100 Hillcrest Medical Boulevard in Waco, TX.

JOB SUMMARY: The Patient Access Associate II exhibits a high level of customer service while verifying and preparing all patient accounts for inpatient and outpatient billing in order to maximize payment for Hospital and Clinic services from all sources.


+ Reviews and verifies all payment methods available (insurance, self-pay, agency), verifies patient/insurance information, works with patients to set up payment arrangements and to arrange/apply for assistance programs

+ Assists in collecting copayments and deductibles, and problem solves basic billing inquiries

+ Obtains/confirms and enters/updates insurance information for all patients

+ Registering patients and verifying insurance coverage, securing any needed pre-authorization, screening for potential funding sources, and setting expectations for reimbursement of services

+ Collects, posts and reconciles payments from patients, issues correct receipts


+ 1+ year of employment in a similar or relevant setting (insurance, customer service, medical office, etc.)

+ Intermediate or greater computer proficiency including basic Microsoft programs

+ High School/GED or greater in education

+ Excellent verbal communication skills

+ Ability to handle difficult and sometimes stressful situations and/or customers



EXPERIENCE: 1+ years experience in a related or relevant field (insurance, customer service, medical, etc.)

COMPUTER PROFICIENCY; basic computer experience and proficiency including Microsoft Office

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: Baylor Scott & White Health, Waco , Patient Access Associate II - Waco - Overnights - Full Time, Other , Waco, Texas

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