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Front Desk Associate (Full Time & Part Time shifts)

Company: SpringHill Suites by Marriott Woodway
Location: Woodway
Posted on: November 22, 2021

Job Description:

Emerald Hospitality Associates, Inc. is currently seeking self-motivated, enthusiastic Full Time and Part Time Front Desk Associates for the SpringHill Suites by Marriott located in Waco, TX.What will your job responsibilities and duties be?Greets and assists all guests during arrival and departure.Provides courteous guest service by responding promptly and efficiently to inquiries, requests and complaints.Coordinates the delivery of guest services by other hotel departments and outside vendors.Processes all reservations and cancellation requests in a timely manner by mail, telephone, fax or in person.Maximizes room revenue and occupancy levels through suggestive selling techniques.Handles the departments accounting system of money, receipts, guest accounts, and other forms of credit. Balances shift cash and accounts.Operates the department's cash register.Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests.Perform clerical duties to include handling incoming and outgoing mail, faxing, photocopying, and bookkeeping as needed.Acts as manager on duty when manager is not available.Maintains information and communication sources such as room inventory, lost and found log, telephone information, log book, and hotel directories; operates switchboard to handle customer inquiries, wakeup calls and the paging of guests.What does our ideal candidate look like?Enjoy working as part of a teamDetail orientedStrong computer skillsAbility to work a flexible scheduleGreat communication skillsPreferred candidates will have previous hotel experience.What perks will Full Time candidates receive?Competitive salaryHealth, Dental, and Vision InsuranceLife insuranceLong Term Disability, Short Term DisabilityAccident and Critical Illness InsurancePaid Time Off, Holiday Pay, BereavementRetirement PlanEmployee Discount - Travel and Discount WebsiteReferral Bonus ProgramWhat perks will Part Time candidates receive?Competitive salaryRetirement PlanEmployee Discount - Travel and Discount WebsiteReferral Bonus ProgramEmerald Hospitality Associates is an Equal Opportunity EmployerJob Type: Full-time and Part-timeRate of Pay: Competitive pay based on experienceJob Types: Full-time, Part-timePay: From $15.00 per hourBenefits:Dental insuranceEmployee discountHealth insuranceLife insurancePaid time offReferral programRetirement planVision insuranceSchedule:HolidaysMonday to FridayWeekend availabilityExperience:Hotel: 1 year (Preferred)Work Location: One location

Keywords: SpringHill Suites by Marriott Woodway, Waco , Front Desk Associate (Full Time & Part Time shifts), Other , Woodway, Texas

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