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employer. Do you want a job where you earn a paycheck? Or do you
want a CAREER with a company that values their employees as well as
the communities that they are in? At BancorpSouth we are more than
just a work place. We are a company that prides itself on values
and the people that we employ. Start your search for a career with
Position: Personal Banker II
Physical Location: 4901 Bosque Blvd, Waco, TX 76710
Reports To: Local Bank Manager, Retail Manager or President
Working Conditions: Normal, no adverse or hazardous
Job Group Category: Non-Exempt
Work Hours: Normally M-F 8:00 am to 5:00 pm, may vary between
Primary Purpose: The ideal Personal Banker uncovers the
financial needs of each customer and makes recommendations to
address those needs. The Personal Banker performs customer
services, such as opening new accounts, establishing direct deposit
accounts, opening retirement accounts, assisting customers with
queries concerning bank services, and provides basic cash receipt
and payment services in accordance with BancorpSouth procedures.
The Personal Banker is responsible for developing new business
relationships and maintaining existing relationships.
Principal Duties and Responsibilities:
Supports the branch in achieving individual and team goals,
while always acting in the customer's best interest.
Provides exceptional customer service to all customers while
treating all customers and prospects in a fair and equitable
Maintains a strong working knowledge of bank products and
Engages customers and prospects through the use of questions to
discover financial needs.
Presents and educates customers and prospects on the benefits of
solutions offered by BancorpSouth, including digital services and
other self-service options.
Actively refers customers to appropriate specialists and other
lines of business to fulfill specialized needs.
Proactively seeks prospects for new business through outreach
Assists customers by answering questions, researching
transactions, etc., while maintaining compliance and policy
Represents the bank in community affairs and civic
Performs additional duties as required.
- Opens new deposit accounts and performs maintenance as needed
on existing deposit accounts including:
Prepares account paperwork, receives new account deposits and
ensures that all accounts are properly processed.
- Performs teller duties including:
Processes checks and cash for deposits to accounts, verifies
amounts, examines checks for proper endorsement.
Cashes checks and processes withdrawals after verification of
customer's signatures and balances.
Counts, checks and packages coins and currency.
Balances cash drawer at the end of the shift and compares total
amounts to computer-generated sheet and reports any discrepancies
to the Head Teller as necessary.
Checks night depository bags and records proper information.
- Ensures that the teller stations are properly stocked with
forms, supplies, etc.
High school diploma or equivalent.
Successful completion of in-house training program or other
approved training program.
Prefer six month's experience in the teller function, as well as
sales experience, particularly in cross-marketing products and
Excellent sales, interpersonal and communication skills.
Above average computer and keyboard skills
Good organizational skills.
- Ability to lift up to twenty-five (25) pounds.
The above information on this description has been designed to
indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job.
We are an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, national origin, age, sex, sexual
orientation, gender identity, disability, veteran status, genetic
information or any other status protected under applicable local,
state or federal nondiscrimination laws.