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Community Assistant - Student Living

Company: Education Realty Trust Inc.
Location: Waco
Posted on: June 12, 2021

Job Description:

Work with and support the team of leasing professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.


  • Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
  • Assists with sales and leasing activities to achieve the property's revenue and occupancy goals by greeting and qualifying prospects, conducting property tours, and showing apartments.
  • Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
  • Assists with move in and move out process for residents.
  • Answers incoming calls and sets appointments for prospects to tour the property.
  • Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
  • Assists with coordinating resident functions, including parties, birthday cards, welcome parties, unit visits, and other programs to achieve resident satisfaction goals.
  • Schedules and conducts resident visits each semester as part of the Student Living customer service program, and distribute notices such as flyers, newsletters, resident surveys, and late notices.
  • Acts as an after-hours liaison between residents and property management.
  • Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Greystar will consider for employment qualified applicants with arrest and conviction records.

Keywords: Education Realty Trust Inc., Waco , Community Assistant - Student Living, Other , Waco, Texas

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