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Customer Communication Management (CCM) Specialist

Company: Dogwood Management Partners, LLc
Location: Waco
Posted on: June 9, 2021

Job Description:

No Sponsorship Available. Please donrsquot apply if required or if represented by a third party. Dogwood Management Partners, a Service Disabled Veteran Owned Small Business with 20 years of IT consulting experience in the federal and commercial space, is seeking a well-qualified IT specialist with experience in Customer Communication Management (CCM) software as well as experience with either mainframe or server administration ndash experience in both is a plus. This is a full-time permanent opening that can be worked on a semi-remote basis with weekly on-site work in Waco, Texas ndash once or twice per week requested. On-site full-time in Waco is preferred. Offering a competitive rate salary, plus excellent benefits. No third party or visa candidates can be considered Position Summary and Experience Desired This position may often cross over from mainframes to servers as needed and vice versa. The selected candidate should have working knowledge and hands-on experience, in either mainframe or server administration those that have both would be preferred. This individual should be willing to learn a variety of technologies. Previous Customer Communication Management (CCM) Imaging (example Documaker) experience Previous Business Analysis experience Previous Mainframe experience. Understanding of Batch scheduled or basic mainframe jobs, scripts and general mainframe navigation. Administration and debugging of Windows Servers experience Web Server is a big plus Multiple Windows OS levels, Tomcat Web Servers Supporting multiple windows servers, operating systems, troubleshoot logs, administration tasks Previous scripting and or development experience. PowerShell for windows scripting General other programming, scripting languages, JCL, COBOL, Documaker scripting, SQLDB2 Previous Agile (SCRUM) experience Dogwood has been providing Cyber Security and related IT services to Commercial clients and federal agencies since 2001 and we owe our success to the quality of individuals we have been fortunate enough to hire and retain to perform to the standards set forth by leadership within our commercial clients and the federal government. Those who are not of the highest moral and ethical standards need not apply. All responses will be held in confidence. Dogwood Management Partners, Inc. is an equal opportunity employer. Minorities, Veterans, Service Disabled Veterans, and those with disabilities are encouraged to apply.

Keywords: Dogwood Management Partners, LLc, Waco , Customer Communication Management (CCM) Specialist, Other , Waco, Texas

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