Company: Home Instead
Location: Valley Mills
Posted on: June 9, 2021
Home Instead provides a variety of non-medical home care
services that allow seniors to remain in their home and meet the
challenges of aging with dignity, care and compassion.
Home Instead is looking for a steady, multi-tasker to join us in
our mission to enhance the lives of aging adults and their
families. This role is at the center of the business with the main
responsibility of connecting our caregiving workforce with the
needs of our senior clients. This person must thrive in a
fast-paced environment, be able to motivate and inspire a team and
effectively respond to the changing needs of the seniors we
The Service Coordinator is expected to perform a variety of
duties in the coordination of scheduling service for clients. The
Service Coordinator is responsible for scheduling clients and
CAREGiversSM in order to provide the highest quality service to
clients with emphasis on creating extraordinary relationships.
Duties include, but are not limited to: Create and maintain
client and CAREGiver schedules with an emphasis on creating high
quality matches and the development of extraordinary relationships.
Follow up with all client and CAREGiver issues to ensure their
problems are resolved. Follow up and communicate CAREGiver and
client issues to ensure problems are resolved. Assist with
recruiting and training CAREGivers and other various administrative
office tasks. Coordinate and participate in the on-call rotation.
Education/Experience Requirements: High school graduation or the
equivalent One year of related business experience or an equivalent
combination of education and work experience may be considered Must
possess a valid driver's license and auto insurance Knowledge,
Skills and Abilities: Must demonstrate excellent oral and written
communication skills and the ability to listen effectively Must
have the ability to work independently, maintain confidentiality of
information and meet deadlines Must demonstrate effective
interpersonal skills as well as sound judgment and good
decision-making skills Must demonstrate discretion, integrity and
fair-mindedness consistent with office standards, practices,
policies and procedures Must demonstrate knowledge of the senior
care industry Must have the ability to organize and prioritize
daily, monthly, quarterly and yearly work Must have the ability to
sit at a desk and talk and listen effectively for long periods of
time on the telephone Must present a professional appearance and
demeanor Must have computer skills and be proficient in Excel and
Word Must have the availability to work evenings or weekends as
required Must have the ability to work as a part of a team Must
demonstrate excellent organizational skills. Each Home Instead
franchise is independently owned and operated.
Keywords: Home Instead, Waco , Service Coordinator, Other , Valley Mills, Texas
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