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Loss Prevention Manager

Company: Amazon.com, Inc.
Location: Waco
Posted on: May 3, 2021

Job Description:

The Loss Prevention Manager - Fulfillment Centers (FC) leads the effort to efficiently and effectively provide risk mitigation, provide security oversight and asset (People, Property, & Data) protection within the assigned location. The Loss Prevention Manager is a key member of the operations organization, working with the FC Operational team as well as cross functional teams throughout the organization. This position will have direct reports.

Key Responsibilities include:

  • Enhance, track, and report on key Loss Prevention network goals and metrics
  • Proactively analyze leading indicators to create, influence, drive, and deliver results on performance
  • Oversee and lead investigations of theft and fraud and conduct interviews when appropriate
  • Engage, coach, train, and influence business partners within FC's to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path
  • Effectively address product loss mitigation, physical security considerations, potential and actual work place violence incidents per policy as well as conduct testing of the incident response plans
  • Identifies market trends relating to physical security and develops action steps to assist in implementing best practices is the site
  • Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values, in order to align performance
  • Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping
  • Serve as department's liaison with FC leadership and external business stakeholders and be the security subject matter expert
  • Develop driven business cases which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes
  • Recruit, hire, develop and retain candidates who raise the performance bar of the security services organization when needed
  • Take calculated risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations
  • Travel up to 25% domestically
  • Work in an industrial environment that requires walking up to 5 miles a day and lifting up to 20 lbs, with or without reasonable accommodation

Bachelor's Degree or 5+ equivalent professional or military experience

2+ years of people management experience

3+ years of experience in law enforcement, loss prevention, risk management, supply chain management, or other related field

3+ years of experience with security equipment such as intrusion detection devices, access control systems, and video review system

1+ years of experience with MS Office Professional Suite, including Excel

  • Familiarity with Lean Six Sigma concepts desired and certification
  • Professional credentials in Loss Prevention, such as, Wicklander and Zulawski certification
  • Experience handling workplace violence situations
  • Experience with warehouse or distribution center services
  • Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques
  • Experience leading and managing a team
  • Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
  • Results oriented leader with strong influencing skills
  • Comfortable working in a fast-paced ambiguous environment
  • Ability to prioritize and manage multiple responsibilities
  • Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Keywords: Amazon.com, Inc., Waco , Loss Prevention Manager, Other , Waco, Texas

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