Part-Time Conservation Specialist

Company: Globe Life Insurance
Location: Waco
Posted on: April 8, 2021

Job Description:

Globe Life is actively interviewing applicants for the Conservation Specialist role in their Customer Service department to work part-time supporting the American Income Life business line.Look forward to hourly compensation+incentive pay! Paid Training starts at $13.84/hour. Once in production, first year average earnings range between $14 -$17/hr based on personal performance.We are following the social distancing guidelines for COVID-19. All interviews and training have transitioned to a virtual platform.
As the Conservation Specialist you will:--- Maintain direct contact with policyholders by telephone.--- Retain current policyholder business by explaining current benefits.--- Collect past due premiums.--- Offer methods to satisfy their insurance needs.There is no cold calling in this position.This position is structured so that advancement to a Senior Conservation Specialist Position (LG5) is automatic after one year of service.Responsibilities--- Service inbound calls from current policyholders with the intent of cancelling their insurance benefits.--- Place outbound calls to current policyholders regarding coverage, premium, and other policy information.--- Record the outcome of the calls.--- Perform research necessary to effectively answer policy holder questions and concerns.--- Compose business letters and effectively communicate in writing and verbally.Education requirements--- High school diploma or equivalentExperience requirements--- Internal candidates applying for this position must have 1 year experience in Policy Owner ServiceQualifications--- Minimum typing requirement of 30 wpmSkills--- Ability to work independently and make judgement decisions.--- Ability to understand and apply a variety of oral and written instructions.--- Ability to operate standard office equipment as well as software packages required by the department.--- Must demonstrate initiative.--- Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally.Work schedule--- Tuesday-Friday, 5pm-9pm--- Saturday, 8am-12pmWe are an Equal Opportunity Employer.

Keywords: Globe Life Insurance, Waco , Part-Time Conservation Specialist, Other , Waco, Texas