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Evening FT Conservation Specialist

Company: Globe Life Insurance
Location: Waco
Posted on: April 5, 2021

Job Description:

Globe Life is actively interviewing applicants for Conservation Specialist role in their Customer Service department, supporting the American Income Life business line. Compensation is Hourly + Incentive Pay!The schedule for this full time position is M-F 12pm-9pm.-Training will be Monday - Friday, 8AM - 5PMWe are following the social distancing guidelines for COVID-19! All interviews and training have transitioned to a virtual platform.As the Conservation Specialist you will:- Maintain direct contact with policyholders by telephone.- Retain current policyholder business by explaining current benefits.- Collect past due premiums- Offer methods to satisfy their insurance needs.There is no cold calling in this position.This position is structured so that advancement to a Senior Conservation Specialist Position (LG5) is automatic after one year of service.

Education requirements
- High school diploma or equivalent.

Experience requirements
- Internal candidates applying for this position must have 1 year experience in Policy Owner Service.

- Minimum typing requirement of 30 wpm.

- Service inbound calls from current policyholders with the intent of cancelling their insurance benefits.
- Place outbound calls to current policyholders regarding coverage, premium, and other policy information.
- Record the outcome of the calls.
- Perform research necessary to effectively answer policy holder questions and concerns.
- Compose business letters and effectively communicate in writing and verbally.

- Ability to work independently and make judgement decisions.
- Ability to understand and apply a variety of oral and written instructions.
- Ability to operate standard office equipment as well as software packages required by the department.
- Must demonstrate initiative.
- Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally.

We are an Equal Opportunity Employer.

Keywords: Globe Life Insurance, Waco , Evening FT Conservation Specialist, Other , Waco, Texas

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