Evening FT Conservation Specialist
Company: Globe Life Insurance
Location: Waco
Posted on: April 5, 2021
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Job Description:
Globe Life is actively interviewing applicants for Conservation
Specialist role in their Customer Service department, supporting
the American Income Life business line. Compensation is Hourly +
Incentive Pay!The schedule for this full time position is M-F
12pm-9pm.-Training will be Monday - Friday, 8AM - 5PMWe are
following the social distancing guidelines for COVID-19! All
interviews and training have transitioned to a virtual platform.As
the Conservation Specialist you will:- Maintain direct contact with
policyholders by telephone.- Retain current policyholder business
by explaining current benefits.- Collect past due premiums- Offer
methods to satisfy their insurance needs.There is no cold calling
in this position.This position is structured so that advancement to
a Senior Conservation Specialist Position (LG5) is automatic after
one year of service.
Education requirements
- High school diploma or equivalent.
Experience requirements
- Internal candidates applying for this position must have 1 year
experience in Policy Owner Service.
Qualifications
- Minimum typing requirement of 30 wpm.
Responsibilities
- Service inbound calls from current policyholders with the intent
of cancelling their insurance benefits.
- Place outbound calls to current policyholders regarding coverage,
premium, and other policy information.
- Record the outcome of the calls.
- Perform research necessary to effectively answer policy holder
questions and concerns.
- Compose business letters and effectively communicate in writing
and verbally.
Skills
- Ability to work independently and make judgement decisions.
- Ability to understand and apply a variety of oral and written
instructions.
- Ability to operate standard office equipment as well as software
packages required by the department.
- Must demonstrate initiative.
- Proficient communication skills including proper grammar, word
usage, and punctuation in writing and verbally.
We are an Equal Opportunity Employer.
Keywords: Globe Life Insurance, Waco , Evening FT Conservation Specialist, Other , Waco, Texas
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