Part-Time Conservation Specialist

Company: Globe Life Insurance
Location: Waco
Posted on: October 17, 2020

Job Description:

Globe Life is actively interviewing applicants for Conservation Specialist role in their Customer Service department, to work part time, supporting the American Income Life business line. Compensation is Hourly + Incentive Pay!

We are following the social distancing guidelines for COVID-19! All interviews and training have transitioned to a virtual platform.



As the Conservation Specialist you will:
--- Maintain direct contact with policyholders by telephone.
--- Retain current policyholder business by explaining current benefits.
--- Collect past due premiums and
--- Offer methods to satisfy their insurance needs.

There is no cold calling in this position.

This position is structured so that advancement to a Senior Conservation Specialist Position (LG5) is automatic after one year of service.
Education requirements --- High school diploma or equivalent. Experience requirements --- Internal candidates applying for this position must have 1 year experience in Policy Owner Service. Qualifications --- Minimum typing requirement of 30 wpm. Responsibilities --- Service inbound calls from current policyholders with the intent of cancelling their insurance benefits.
--- Place outbound calls to current policyholders regarding coverage, premium, and other policy information.
--- Record the outcome of the calls.
--- Perform research necessary to effectively answer policy holder questions and concerns.
--- Compose business letters and effectively communicate in writing and verbally. Skills --- Ability to work independently and make judgement decisions.
--- Ability to understand and apply a variety of oral and written instructions.
--- Ability to operate standard office equipment as well as software packages required by the department.
--- Must demonstrate initiative.
--- Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally. Work hours Part Time Second Shift Scheduling:
Tuesday - Friday 5PM - 9PM
Saturday - 8AM - Noon

We are an Equal Opportunity Employer.

Keywords: Globe Life Insurance, Waco , Part-Time Conservation Specialist, Other , Waco, Texas