WacoRecruiter Since 2001
the smart solution for Waco jobs

Virtual Tax Associate

Company: Intuit
Location: Waco
Posted on: August 26, 2020

Job Description:

OverviewIf you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.-- You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers.-- You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus.-- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 5 years years of paid Tax Preparation experience, with a minimum of 50 tax returns per tax year required.------Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence--Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers--
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers--Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences--Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions--Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Waco , Virtual Tax Associate, Other , Waco, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Flatbed Truck Driver
Description: CDL-A OTR FLATBED TRUCK DRIVER JOBS Get Flexible Home Time amp Earn More - Like 1,200 Weekly Pay NEW Address-to-Address Mileage Pay More Accurately Reflects The Miles YOU Drive Roehl (more...)
Company: Roehl Transport Inc
Location: Mansfield
Posted on: 09/24/2020

Order Fulfillment Team - Multiple Shifts Available (Coppell)
Description: Shifts: Overnight, Early Morning, Day, Evening, WeekendLocation:Coppell, Irving, Carrollton, and Lewisville, TXJob opportunities vary by location. We update postings daily with open positions.Hourly pay (more...)
Company: Amazon Workforce Staffing
Location: Keller
Posted on: 09/24/2020

PATIENT CARE TECH MED/SURG RESOURCE TEAM
Description: Your Job: In this highly technical, fast-paced, and challenging position, you ll collaborate with multidisciplinary team members to provide the very best care for our patients. The Patient Care Technician (more...)
Company: Methodist Health System
Location: Mansfield
Posted on: 09/24/2020


STERILE PROCESSING TECH CERT
Description: Your Job: In this highly technical, fast-paced, and rewarding position, you'll collaborate with multidisciplinary team members to provide
Company: Methodist Health System
Location: Mansfield
Posted on: 09/24/2020

STERILE PROCESSING TECH CERT
Description: Your Job: In this highly technical, fast-paced, and rewarding position, you ll collaborate with multidisciplinary team members to provide the very best care for patients. The Certified Sterile Processing (more...)
Company: Methodist Health System
Location: Mansfield
Posted on: 09/24/2020

HR Generalist
Description: SunIRef:Manu JOB DESCRIPTION Title: HR Generalist The HR Generalist is accountable for supporting the Human Resource needs of their assigned department's talent acquisition, employee relations, policy (more...)
Company: Mouser Electronics
Location: Mansfield
Posted on: 09/24/2020

PROJECT LEADER Quality Services
Description: Your Job: The Project Leader position is a highly technical, fast-paced, and rewarding position. This position provides the individual the opportunity to collaborate with multidisciplinary team members (more...)
Company: Methodist Health System
Location: Mansfield
Posted on: 09/24/2020

0000
Description: Field Technicians are responsible for setting up various types of survey equipment designed to count vehicles and collect
Company: Quality Counts LLC
Location: Pflugerville
Posted on: 09/24/2020

Sr Electrical Engineer I
Description: Exciting opportunity in Raytheon Intelligence and Space RIS as an antenna engineer based in McKinney, Texas, with responsibilities having significant impact, recognition, and growth in the organization. (more...)
Company: RTX
Location: Mansfield
Posted on: 09/24/2020

REGISTERED NURSE - INTERMEDIATE CARE UNIT (IMC)
Description: Your Job: In this highly technical, fast-paced, and challenging nursing position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients in a Magnet Designated (more...)
Company: Methodist Health System
Location: Mansfield
Posted on: 09/24/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Waco RSS job feeds