WacoRecruiter Since 2001
the smart solution for Waco jobs

Customer Retention Specialist

Company: Globe Life Insurance
Location: Waco
Posted on: December 4, 2019

Job Description:

Globe Life has an exciting opportunity for a Customer Retention Specialist in our Customer Service and Retention department. This is a full-time, 2nd shift position with no weekend scheduling. As the Customer Retention Specialist you will: â?¢ Maintain direct contact with policyholders by telephone. â?¢ Retain current policyholder business by explaining current benefits. â?¢ Collect past due premiums and â?¢ Offer methods to satisfy their insurance needs. There is no cold calling in this position. This position is structured so that advancement to a Senior Conservation Specialist Position (LG5) is automatic after one year of service. Education requirements â?¢ High school diploma or equivalent. Experience requirements â?¢ Internal candidates applying for this position must have 1 year experience in Policy Owner Service. Qualifications â?¢ Minimum typing requirement of 30 wpm. Responsibilities â?¢ Service inbound calls from current policyholders with the intent of cancelling their insurance benefits. â?¢ Place outbound calls to current policyholders regarding coverage, premium, and other policy information. â?¢ Record the outcome of the calls. â?¢ Perform research necessary to effectively answer policy holder questions and concerns. â?¢ Compose business letters and effectively communicate in writing and verbally. Skills â?¢ Ability to work independently and make judgement decisions. â?¢ Ability to understand and apply a variety of oral and written instructions. â?¢ Ability to operate standard office equipment as well as software packages required by the department. â?¢ Must demonstrate initiative. â?¢ Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally. Work hours â?¢ 2nd shift: Monday-Friday, 12pm-9pm. No weekends. â?¢ Training: Monday-Friday, 8am-5pm. We are an Equal Opportunity Employer. By submitting this form you agree to receive email and text message communications from Globe Life and its recruiting agents regarding recruitment events and the advancement of your application for employment with Globe Life.

Keywords: Globe Life Insurance, Waco , Customer Retention Specialist, Other , Waco, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Entry Level-Sales
Description: We're More Than Insurance At Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...)
Company: Mutual of Omaha
Location: Georgetown
Posted on: 12/13/2019

Shop, deliver, get paid. Become a Shipt Shopper.
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: Georgetown
Posted on: 12/13/2019

Choose your own schedule - earn pay plus tips
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: Georgetown
Posted on: 12/13/2019


Inside Product Specialist 1
Description: Responsible for selling a defined set of data center products and services. Provides technical advice to the inside sales teams during the sales process. Accountable for delivering technical solutions, (more...)
Company: Dell
Location: Georgetown
Posted on: 12/13/2019

Supplement Your Warehouse Income - Grocery Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Georgetown
Posted on: 12/13/2019

Temporary Retail Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: Georgetown
Posted on: 12/13/2019

Housekeeper - - (190009M3)
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International, Inc.
Location: Georgetown
Posted on: 12/13/2019

Shop for others - earn great pay on a custom schedule
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: Georgetown
Posted on: 12/13/2019

Bus Driver for Extend-A-Care for Kids Afterschool Programs
Description: Main office located at 55 North IH 35, Austin TX 78702. We provide afterschool care at 73 schools in the Austin area. Apply at www.eackids.org/careers. Safely transport children and staff to and from (more...)
Company: Extend-A-Care for Kids
Location: Georgetown
Posted on: 12/13/2019

Shopper Part Time
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: Georgetown
Posted on: 12/13/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Waco RSS job feeds