Service Desk Associate

Company: Insight Global
Location: Fort Worth
Posted on: February 18, 2026

Job Description:

Job Description Job Description Required Skills & Experience -Relevant IT degree or certifications in ITIL/Microsoft. -Customer service experience. Nice to Have Skills & Experience -A certification. -Network certification. -M365 Certification. -Experience with service logging tools, Zendesk, or Ivanti. Job Description Insight Global is hiring a Level 1 Service Desk associate to support a large healthcare organization. The Service Desk Associate must have strong customer service skills and posess a strong understanding of computer equipment, operating systems, software applications, and networking principals. This team member will provide front-line primary technical support to all end users problems relating to hardware, software, and peripherals. Responsibilities will include responding to, documenting, and resolving service tickets in a timely manner. Manage the processing of incoming calls to the Service Desk via telephone, e-mail, self-service portal, walk-in, event management, etc. to ensure timely and effective resolution of end user issues.

Keywords: Insight Global, Waco , Service Desk Associate, IT / Software / Systems , Fort Worth, Texas

Didn't find what you're looking for? Search again!

Let Fort Worth recruiters find you. Post your resume for free!

Get Fort Worth IT / Software / Systems jobs via email.

View more Waco IT / Software / Systems jobs

Other IT / Software / Systems Jobs

Printer Operations Manager
Description: Job Description Job Description We re Jiffy. We launched over a decade ago with a simple mission: use tech to combine an unparalleled level of customer service with the fastest delivery in the blank (more...)
Company: Jiffy
Location: Dallas
Posted on: 02/16/2026

Database SRE
Description: Job Description Job Description Hi, Greetings from Resource Informatic Group We are urgently looking for a Database SRE in Austin, TX. please go through with below JD amp send me the
Company: Resource Informatics Group Inc
Location: Austin
Posted on: 02/15/2026

Consulting Sales Role
Description: Job Description Job Description Position Summary:The Consulting Sales Representative role is responsible for growing the client portfolio within the assigned Region. This individual will be required to (more...)
Company: Adjacent Soutions
Location: Dallas
Posted on: 02/16/2026

Salary in Waco, Texas Area | More details for Waco, Texas Jobs |Salary

Senior Integration Engineer
Description: Job Description Job Description At Clerri , we're a team of builders, believers, and bold thinkers driven by one mission: to remove the barriers between patients and providers through memberships that (more...)
Company: Clerri
Location: Austin
Posted on: 02/15/2026

Firewall Engineer
Description: Job Description Job Description Salary: Advance Your Career in Cyber Security Our company is poised to grow by double digits this year. Utilize your cyber security skills in a dynamic, fast-paced environment (more...)
Company: InfoDefense, Inc.
Location: Carrollton
Posted on: 02/16/2026

Software Test Technician 1
Description: Job Description Job Description JOB DESCRIPTION: EFJohnson Technologies, JVCKenwood Corporation s wholly owned subsidiary focusing on mission critical communication systems and solutions specializes (more...)
Company: EF Johnson Technologies Inc.
Location: Irving
Posted on: 02/16/2026

Senior Quality Engineer
Description: Job Description Job Description About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to (more...)
Company: GoodLeap
Location: Austin
Posted on: 02/15/2026

Senior Power BI Engineer
Description: Job Description Job Description Title: Senior Power BI Engineer Location: Coppell, TX Salary Range: 125K- 140K We are looking to bring on a Senior Power BI Engineer to our team due to growth. What
Company: Addison Group
Location: Coppell
Posted on: 02/16/2026

Sr. Sourcing Specialist - Indirect (R4022)
Description: Job Description Job Description Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include (more...)
Company: Shield AI
Location: Dallas
Posted on: 02/16/2026

Need Informatica IICS Developer- Remote
Description: Job Description Job Description
Company: IT Vision Group
Location: Dallas
Posted on: 02/16/2026

Loading more jobs...

Service Desk Associate

Didn't find what you're looking for? Search again!

Other IT / Software / Systems Jobs

Log In or Create An Account