Public Safety Communications Specialist

Company: City of Burleson, TX
Location: Burleson
Posted on: February 17, 2026

Job Description:

Job Description Job Description Join our Team! $3000 Hiring Incentive for experienced telecommunicators with at least one year relevant dispatch experience. Paid upon successful completion of required department field training. $1000 Hiring Incentive for inexperienced applicants paid upon receiving State License and successful completion of required department field training. Your interest in becoming a member of the Burleson Police Department's Public Safety Communications is appreciated. OPEN UNTIL FILLED 2 PACKETS ARE REQUIRED TO BE SUBMITTED ONCE PASSING GRADE ON THE CRITICALL PRE-EMPLOYMENT SKILLS TESTING, COMPLETING AHEAD OF TIME IS RECOMMENDED. DO NOT TURN IN THE PACKET UNTIL ASKED TO DO SO. POLYGRAPH PACKET LOCATED HERE PERSONAL HISTORY STATEMENT LOCATED HERE PRIMARY DUTY: Public Safety Communications Specialist receive, assess, prioritize, and classify calls for 9-1-1 emergency and non-emergency calls and dispatch requests to field responders. Public Safety Communications works under the Technical Services Bureau of the Burleson Police Department, and proudly serve alongside their fellow Police, Fire and EMS first responders. Applicants should review the hiring process and ensure that all requirements of this process are achievable. Applicants must also be available to work any schedule as these positions must be staffed 24 hours a day, 365 days a year and are often required to work outside of normal business hours. EDUCATION AND EXPERIENCE: Required: High school diploma or equivalent. Type 35 wpm. No felony convictions. Have normal hearing and vision correctable to 20/20. Preferred: Prior Public Safety dispatching experience. Bilingual skills strongly desired. Any combination of training and experience that would provide the required skills and abilities is qualifying. CERTIFICATES AND LICENSES REQUIRED: To qualify for a Basic Telecommunications proficiency certificate, an applicant must meet all minimum requirements: Successful completion of on the job training. 40-hour Basic Telecommunications Certification course and a 24-hour Crisis Communication class within one year from hire date. Obtain 16-hour TCIC/NCIC certification within six months from hire date. Completion of TDD/TTY training. Valid Texas Drivers License with good driving record. Intermediate and Advanced Certification require additional training hours, years of experience and mandatory courses to qualify. Helpful Documents: Process Flow Chart Job Posted by ApplicantPro

Keywords: City of Burleson, TX, Waco , Public Safety Communications Specialist, IT / Software / Systems , Burleson, Texas