Restaurant Associate (STRIPES branded)
Posted on: January 12, 2022
We're excited to have now joined the 7-Eleven family of stores!
-The Restaurant Associate is responsible for providing prompt,
efficient, effective safe and courteous quality food service to the
guest. These objectives are obtained through quality of guests,
merchandising handling, cleaning, maintenance, safety, security,
and other general duties as assigned. -Cultivate a
G---U---E---S---T in Mind Culture. 1. Focus on the wildly
important. 2. Be a leader. 3. Be committed to the guest.
- Provides prompt, courteous service by
greeting and assisting guests.Performs duties necessary to maintain
stores cleanliness, and basic upkeep (food preparation areas,
shelves, counter space, etc.), ensuring that areas are sanitary and
presentable at all times.Complies with all food safety behaviors
including but not limited to proper food handling procedures,
temperature requirements, and bad merchandise record. (All
Restaurant Associates are required to wear latex gloves while
handling and preparing food products.)Maintains knowledge of all
products offerings and promotions. Supports advertising campaigns,
sales promotions, and properly displays food. (Building and taking
down of display)Maintains 100% in-store efficiency on top selling
menu items.Receives product from vendor and follows correct
procedures (building and taking down displays.) In addition to
assisting management with ordering and vendor check-in.Monitors
food activities to ensure that guests receive exceptional service.
Examine food products to ensure that it is correctly priced.
(Inventory levels, pricing, stocking and rotating
merchandise.)Keeps food service display fully stocked, ensuring
merchandise faces front at all times.Prepares food items per
required menu and recipe for affiliated stores.Assembles
high-margin products as directed by Food Service or Facility
Manager.Follows Company policies and procedures, and all laws
governing beverage and tobacco sales.Follows all credit card, money
order, and check cashing policies.Regularly looks for, and
eliminates safety hazards. Reports unsafe acts or conditions to
management.Prepares required accident/incident reports; immediately
reporting such activity to management.Uses suggestive selling
techniques, when operating the cash register, and all
point-of-sales equipment.Follows Company policies and procedures
established to prevent loss of cash and merchandise due to actions
by employees, vendors, and guests.Safeguards cash and merchandise;
follows Company robbery prevention and reaction procedures as
provided in the Emergency Response Reporting Procedures and Policy
Manual.Reacts to and reports customer complaints tactfully and
promptly.Maintains a professional personal appearance in accordance
with Company Uniform and Personal Appearance Policy.
- Reports to work on time and when scheduled.
- Performs other duties as assigned.
Education and ExperienceHigh School diploma or GED is preferred.
Previous food service experience is preferred. -Must maintain
current food handlers or food safety certification as required by
county. -Must be authorized to work in the United States.
-Knowledge and SkillsDemonstrates sales and customer services
skills. - Ability to read and interpret documents such as rules,
operating and maintenance instructions and procedure manuals. -
Ability to write routine reports and to speak effectively before
customers and employees. - Ability to add, subtract, multiply and
divide in all units of measure using whole numbers, common
fractions and decimals. - Ability to exercise sound judgment and
work with minimum supervision. - Ability to perform basic computer
skills. -Physical Functions
- Must be able to stand and/or walk for full shift.
- Ability to occasionally lift and/or carry up to 50 pounds from
ground to overhead, and/or 60 pounds from ground to waist level, up
to thirty minutes of workday (i.e., assisting in
stocking/maintaining inventory levels).
- Ability to push, and pull with arms up to a force of 128 pounds
(i.e., utilizing hand truck.)
- Ability to bend at the waist with some twisting, up to one hour
of the workday.
- May be required to climb a ladder and/or stool, kneel or crouch
to store or retrieve materials and/or place or remove signs.
- Ability to grasp, reach, and manipulate objects with hands all
day. - This handwork requires eye-hand coordination and may require
bilateral coordination of hands, up to four hours of the
- Employee performs approximately 95% of work indoors. Outside
work will be required.
- Employee is exposed to intermittent indoor cold temperature
extremes when working in the walk-in cooler and/or freezer.Work
- Committed to work assigned hours.
- Must be able to work flexible hours (nights, weekends, and
- Stores operate 24 hours a day, 7 days a week.Reasonable
accommodations may be made to enable individuals with disabilities
to perform essential job functions. - Essential functions are job
duties that an employee must be able to perform with or without
reasonable accommodation. - All of the responsibilities listed
above are considered essential job functions to this position.
-This job description is subject to change at any time. -
Keywords: 7-Eleven, Waco , Restaurant Associate (STRIPES branded), Hospitality & Tourism , Hewitt, Texas
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