Hilton Waco - Public Areas / Houseperson Part-Time
Company: Hilton Waco
Posted on: March 21, 2020
Texas Western Hospitality and managing partner Western
International own and operate over thirty hotels, ranging from
select service and full service to extended stays. We build and
manage only the best brands. We proudly fly Marriott, Hilton, and
Holiday Inn flags. We operate hotels throughout Texas, Arizona,
North Carolina, and Washington State. We also have several
properties currently under construction, which will be opening in
the near future. At TWH, we fly the best flags, build the best
hotels and employ the best people. This simple, yet proven strategy
has allowed us to deliver exceptional results to our stakeholders,
investment partners, owners, associates, and customers alike. Our
Housekeeping Houseperson : -Sorts all linen and separates and
treats all stains. -Loads articles into washer and adds a specified
amount of detergent, soap, or other cleaning agents. -Lifts clean,
wet articles from washer and places them successively into dryers
for measured time cycles. Sorts dried articles according to type.
-Folds and places items in appropriate locations. -Soaks
contaminated articles in neutralizer solution. -Maintains the
inventory of cleaning supplies and ensures the General Manager is
aware of inventory needs. -Maintains all laundry equipment and
informs appropriate personnel of any maintenance needs. -Remains
knowledgeable about the hotel's facilities including but not
limited to: the hallways, the vending areas, the outdoor corridors,
the lobby area, the break room, the fitness center, the back office
area, the laundry room, public restrooms, and other public areas.
-Knows the proper methods of cleaning each area. Knows when each
area should be cleaned according to scheduled times or when needed.
-Inspects all public areas to ensure cleanliness standards have
been met; reports any problem areas to supervisor. -Answers guest
requests, including delivering cots, cribs, towels, pillows, irons,
and ironing boards, etc. to guest rooms. -Drives hotel shuttle when
asked and carries guest luggage (must have valid driver's license
and insurable by hotels' insurance carrier) -Cleans and services
assigned areas in response to special requests or problems. -Picks
up noticeable trash or debris and sweeps or vacuums entry at the
front desk upon arrival. -Cleans and sanitizes telephones, door
handles, and other hardware fixtures. Also polishes chrome and
other surfaces routinely. -Dusts, cleans and straightens furniture.
-Vacuums all areas according to a schedule or when needed.
-Responds quickly to a guest, supervisor, or management requests in
a friendly and appropriate manner. -Reports needed repairs or
unsafe conditions to supervisor and guest services. -Keeps supplies
organized and stocked. Reports needed materials to the supervisor.
-May occasionally assist room attendants with heavy items such as
mattresses and soiled linens. May deliver necessary or low-stocked
supplies to room attendants or other lobby attendants. -Cleans
designated areas such as the lobby, public restrooms, public areas
and back of house areas on hotel property. -Collects trash
throughout the hotel including room attendants' carts, vending and
room service areas, offices, and restrooms. -Responds quickly to
guest requests in a friendly manner. Follows up to ensure guest
satisfaction. -Provides a professional image at all times through
appearance and dress. -Follow Company policies and procedures.
NOTE: Other duties as assigned by supervisor or management
Keywords: Hilton Waco, Waco , Hilton Waco - Public Areas / Houseperson Part-Time, Hospitality & Tourism , Waco, Texas
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