Partner Technical Support Specialist
Company: First American Payments Systems
Location: Fort Worth
Posted on: April 2, 2026
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Job Description:
Why Join Us: We value our people and offer generous benefits -
Medical, Dental, Vision benefits start day ONE! PLUS: Paid time
off, 401K, paid maternity/paternity leave, tuition reimbursement,
pet bereavement and more! There is a reason we boast numerous
awards like “Great Place to Work Certified” and “Best Place to
Work” For Moms, Dads, LGBTQ, and Veterans (just to name a few). At
Deluxe, we know that great people make a great organization. A
culture that keeps people. 42% of our team has been here over 10
years. When we asked our team why, we heard the people, benefits,
family/home time, diversity, and team culture. Responsibilities:
Partner Technical Support provides advanced support to sales
agents/partners by taking inbound calls to assist them in
downloading and/or troubleshooting credit card equipment, VAR
setups, serve business customers, install and maintain systems and
products, keeps records, and comply with regulations. Support Sales
agents by taking inbound calls to assist them in downloading and
troubleshooting credit card equipment Provide superior level of
technical assistance with immediate resolution if possible Log all
calls in the merchant systems Assist with deployment escalations
Provides reliable and accurate education and/or training to
partners about products and services Stay up to date with the
latest POS equipment and applications Assists in projects as needed
Basic Qualifications: High School diploma or GED, and 2 years of
related experience Must be 18 years of age or older Preferred
Qualifications: Associate's degree Benefits In line with our
commitment to employee wellbeing, our total rewards benefits
package is designed to support the physical, financial, and
emotional health of our employees, tailored to meet their unique
and evolving needs. Our approach considers our employees’ whole
selves, ensuring they can thrive both in and outside of work. Here
are some of the benefits we offer, which may vary based on role,
location, or hours worked: Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays Employer-Matched
Retirement Plan Employee Stock Purchase Plan Short-Term and
Long-Term Disability Infertility Treatment, Adoption and Surrogacy
Assistance Tuition Reimbursement These benefits are designed to
enhance the health, protect the financial security, and provide
peace of mind to our employees and their families. Deluxe
Corporation is an Equal Employment Opportunity employer: All
qualified applicants will receive consideration for employment
without regard to race, color, creed, religion, disability, sex,
age, ethnic or national origin, marital status, sexual orientation,
gender identity or presentation, pregnancy, genetics, veteran
status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to
inform you of your equal employment opportunity protections as part
of the application process. Reasonable Accommodation for Job
Seekers with a Disability: If you require reasonable accommodation
in completing this application, interviewing, completing any
pre-employment testing, or otherwise participating in the employee
selection process, please direct your inquiries to
deluxecareers@deluxe.com .
Keywords: First American Payments Systems, Waco , Partner Technical Support Specialist, Healthcare , Fort Worth, Texas
