Urgent Care Medical Director

Company: Baylor Scott & White Health
Location: Dallas
Posted on: March 20, 2026

Job Description:

BSW HTPN Urgent Care Medical Director Job Description JOB SUMMARY: The Urgent Care Medical Director is responsible for enhancing the planning, overseeing, and directing of medical affairs for the NTX Urgent Care Service Line. This may encompass patient quality, patient safety, infection control, risk management, provider interviewing, clinical performance management, recruitment and facilitating internal relationships and alignment. ESSENTIAL FUNCTIONS OF THE ROLE: 1. Evaluates and implements quality and efficiency improvement activities and effectively communicates changes. 2. Monitors and optimizes urgent care access and capacity and works to improve wait times. 3. Reduces ED utilization as appropriate through proactive management of clinical acumen and ED escalation protocols. 4. Establishes and maintains strong communication and effective collaborative relationships with hospital and regional leadership teams. Consults Hospital Leadership on medical issues and operational problems affecting patient care. 5. Aligns the views and goals of Urgent Care medical staff to the business objectives of BSWH. 6. Ensures that medical staff practices are compliant with all applicable legal, regulatory, and accreditation requirements. 7. Leads, guides and facilitates physician/APP relations, recruitment, credentialing and peer/chart review activities. 8. Evaluates new developments in medical care and recommends new practices and procedures. 9. Ensure collaborative relationships are maintained with APPs and supervising physicians. 10. Maintain collaboration with BUMC Family Medicine Residency Program serving as attending physician for residency rotations in Urgent Care. KEY SUCCESS FACTORS: 1. Doctor of Medicine or Doctor Osteopathic Medicine Required. 2. 5 Years of experience as a physician in clinical practice with adult and pediatric medicine experience. 3. 3 Years of leadership experience required; 5 years of leadership experience preferred. 4. Ability to work within and thrive in a matrix organization, building and maintaining horizontal and vertical relationships as needed for success. 5. Strong Collaboration with operational counterpart working in a DYAD model. 6. Strong experience aligning and leading the medical operations of a site or service line within a healthcare system. 7. Current and unrestricted license to practice medicine in the state of Texas. 8. Current certification by the appropriate certifying board. 9. Informative and Persuasive presentation skills. 10. Solid clinician skills with understanding of risk management and related quality metrics. 11. Time allocation of 60-70% clinical 30-40% administrative. Clinical responsibility will be spread across 9 locations. Flexibility is expected to be extended as priorities change. 12. Ability to triage clinical and administrative time from a central location will be key to success. Our central most location will serve as the primary clinical base. Candidates must be board certified. Employment is through Health Texas Provider Network (HTPN), the employment group of Baylor Scott & White. The salary is highly competitive, together with generous relocation support, full health benefits, and retirement accounts including a 401k. Baylor Scott and White Health (BSWH) is the largest not-for-profit health care system in the State of Texas and one of the largest in the United States. Serving a large and diverse population across North and Central Texas, BSWH has the vision and resources to provide its patients continued quality care while creating a model system for a dramatically changing health care environment. The BSWH system includes 47 hospitals, more than 900 access points, over 6,600 physicians and 43,500 employees, plus a state certified Health Maintenance Organization, the Scott and White Health Plan (Health Plan), and Baylor Quality Health Care Alliance LLC (BSWQA) – a high performing network of clinical providers and facilities focused on improving quality, managing the health of patient populations, and reducing the overall cost of care. BSWH includes a robust spectrum of owned, operated, ventured and affiliated hospitals; satellite outpatient clinics; free standing ambulatory surgery centers; free standing emergency medical centers; free standing imaging centers; numerous retail pharmacies; and geographically dispersed physician’s clinics in the North Texas and Central Texas regions. For more information: Sharri Choudhry, Senior Physician Recruiter at sharri.choudhry@bswhealth.org

Keywords: Baylor Scott & White Health, Waco , Urgent Care Medical Director, Healthcare , Dallas, Texas