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LVN Call Center Representative

Company: Ascension, A45
Location: Waco
Posted on: December 2, 2019

Job Description:

We Are Hiring LVN Call Center Representative - Providence Health Center - Waco, TXFull-Time, Night (7:00 p.m. ? 7:00 a.m.) ??Why Join Ascension/Providence?Providence ? TexasProvidence Health Center, part of Ascension, is located in West Waco and was founded in 1905 as Waco?s first hospital. The campus, which is part of Providence Healthcare Network, includes a 237 bed, acute-care hospital offering the best level of care in virtually every medical discipline. We are one of the largest employers in Waco with over 2,200 employees who are committed to providing compassionate and personalized care to those we serve.At Providence Healthcare Network, we believe serving others gives meaning, purpose and joy to our lives. The Providence mission of compassion is perfected by our vision of excellence and we are consistently awarded for the level of care we provide. ???Some of the recent awards we are most proud of include:

Business of the Year by Mission Waco and Business of the Year by the African American Chamber of CommerceRanked 1st in Texas for Cardiac Surgery and among the top 5 percent in the nation.Designated as a Blue Distinction Center for Knee and Hip Replacements by Blue Cross Blue Shield of TexasAt Providence, our associates are the core of what keeps our ministry thriving. Through interactions with patients, families and visitors, our associates make our mission real. We also value investing into the local community and are committed to giving back and partnering with organizations who are making Waco a great place to live.What Providence Healthcare Network has to offer:
Heart of Care: Nurses are at the heart of the care we provide. That?s why, at Ascension, we invest in our nurses so they can have a positive impact on the people and communities we serve.Front Lines: Nurses are on the front lines of the care we provide, and for that reason, [Health Ministry] prides itself in employing some of the best nurses in [State]. And while we pride ourselves in having some of the most experienced nurses in the state, we always welcome exceptional new nurses who are eager to join usWorking Together: Nurses are at the heart of the care we provide. We work together to achieve a highly collaborative nursing environment that leads to more positive outcomes for you and your patients. We are committed to working together to create change. As you embark on the first step of your nursing career, we?d like to invite you to take it with us.We provide Our Nurses:
Staffing Support: We offer flexible staffing based on patient volume so nurses don?t get overwhelmed.Teamwork: Our open, highly collaborative work environment allows nurses to identify and share ideas across disciplines so we can all give better careScheduling: From self-scheduling to flexible shifts, we?re implementing new ways to offer nurses more and better options.Learning: Beyond helping to identify areas of improvement daily, our nurses also get access to a wide range of learning opportunities and support.What You Will Do As an Associate with Providence Healthcare Netwk-TX, you will have the opportunity to answer?incoming calls and performs triage of inquiries.Responsibilities:
  • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.
  • Collects relevant caller data to assist with measurement, tracking and reporting activities.
  • Track inquires, questions and answers and provide resolution.
  • Performs additional clerical duties as assigned.What You Will Need Licenses/Certifications/Registration:
    Preferred Credential(s):
    Licensed?Clinical?Practical/Vocational Nurse?credentialed from the?Texas Board of Nursing.Education:
    • Diploma?
    • High school diploma or GED requiredWork Experience:
      • None required.Equal Employment Opportunity Providence Healthcare Network is an Equal Opportunity Employer (EOE ?M/F/D/V).???A mission of compassion.A vision of excellence.?Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

Keywords: Ascension, A45, Waco , LVN Call Center Representative, Healthcare , Waco, Texas

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