Veterans Preferred - Social Event Sales Manager
Company: Hyatt
Location: Austin
Posted on: June 3, 2025
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Job Description:
Military Veterans are Encouraged to Apply. - The Role
Join us for an incredible opportunity to bring group events to life
as our Social Event Sales Manager at the Thompson Austin and tommie
Austin - part of Hyatt Hotels!
Responsibilities include:
The Event Sales Team is responsible for engaging with clients in
order to promote and sell the hotels newly refurbished meeting
rooms, event spaces, guest bedrooms, suites and Food & Beverage
outlets. Exceeding guest expectations is paramount and we aim to
create bespoke and energizing guest experiences that are
sophisticated and elegant.
As Social Event Sales Manager you will support clients/guests with
arranging a variety of events such as Weddings, Christmas parties
and family celebrations. You will create connections and understand
their needs so to deliver memorable occasions and WOW moments.
Key elements of the role include -
--- Creating memorable, well-executed and sophisticated events for
a wide range of clientele by planning and organizing with clients
with an aim of creating repeat guests
--- Exceeding financial quotas and customer service criteria as
well as revenue targets
--- Set clear strategies to enhance account performance and achieve
annual budgeted goals
--- Ensuring all clients/guests are responded to promptly and
efficiently
--- Handle the Social Event enquiries from assigned segments at
times quoting hotel rate information, planning of all details in
conjunction with the event and liaising with 3rd party suppliers
where required
--- Communicate effectively with the operational departments to
ensure a seamless experience for the client/guest
--- Conduct site inspections and meet with clients to discuss their
requirements (entertaining of clients may be required in the
evenings and weekends)
Candidate must possess strategic visionary leadership skills to
drive short- and long-term management of Event Sales and Event
Planning. Be able to develop and maintain good relationships with
Corporate Sales Events and Marketing teams. Perform as the driver
of all sales revenue and ensure quarterly and annual revenue goals
are achieved for the hotel. Will promptly reply to incoming leads,
actively and aggressively solicit new catering customers and
identify key sales targets in all sectors. Evaluate each piece of
event business to ensure business can be properly serviced and fit
the strategic business needs of the property.
--- Primary sales efforts are in Catering, Beverage, and Meeting
Room Rental. Must be able to communicate the services of the hotel
to gain commitment from the customer. This position will provide
best in class customer service to retain clients and encourage
client referrals.
--- Administering the Sales agreement, detailing all food, beverage
and A/V needs, billing instructions and final review.
--- Develop sales action plans and forecast and evaluate trends to
modify strategies that will enhance revenues effectively.
--- Evaluate each piece of event business to ensure business can be
properly serviced and fit the strategic business needs of the
property.
--- Develop and maintain departmental budget by implementing
effective marketing plans to generate catering revenues.
--- Sales and Events Managers are also are the on-site contacts and
are responsible for the smooth execution of all events. Other
essential duties include booking, selling, planning and
coordinating all catering events, ensuring sales system
documentation both internal and external are current.
--- Menu planning and agenda setting.
--- Detailing all Food, Beverage and A/V needs
--- Managing billing instructions and final review.
The Hotels
When you stay at a Thompson Hotel, you are welcome as a resident.
With intuitive service, each guest is provided a tailored
experience, enhancing their personal travel journey and bridging
connections to the local perspective. Thompson's unique hotels are
timeless destinations, creating distinctive experiences that
transform your day, your trip, or even your life. Thompson Austin
offers 212 luxury guestrooms and Suites plus 17 residences along
with a 10,000 square foot wellness center, 3 restaurant bar
concepts, an expansive pool deck, and private cabanas, and over
10,000 square feet of flexible and traditional event space.
The 193-king room tommie Austin is built for the spirited
adventurer. Guest will be encouraged to explore Austin's
unparalleled offerings and in every square foot, tommie is an
opportunity to meet and be inspired. Where art and atmosphere seep
in from the surrounding neighborhood, and collaborations seep back
out. tommie will feature a bespoke coffee and wine shop and allow
guests to be the master of their own stay while still offering warm
and authentic service.
Both hotels are anchored on the ground floor by our re-imagined
cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis
as well as The Diner Bar The Grey Market, a street-side concept
serving daily fare for locals, residents, and guests alike and
helmed by award-winning Chef Mashama Bailey. This mixed-use project
will also feature a residential tower - Siena - and 10,000 square
feet of retail space and a 7,000 sq. ft. state of the art fitness
center and simulator room, appropriately named the "T" Box.
The Benefits & Perks
We have you covered with an awesome rewards package! Health and
welfare plans? We have a range of choices for you and your eligible
dependents. Financial wellbeing? Got it! Opt into our 401(k) plan,
College Saving Plan, or Employee Stock Purchase Plan. Oh, and we
don't want to leave out our lifestyle benefits! Paid time off
including vacation, holidays, and sick leave, paid Family Bonding
Time, Adoption Assistance, discounted and complimentary rooms at
Hyatt locations across the globe, free colleague meals during
shifts, well-being & educational assistance, and many more!
Qualifications:
Keywords: Hyatt, Waco , Veterans Preferred - Social Event Sales Manager, Executive , Austin, Texas
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