Veterans Preferred - Assistant General Manager - Jo's Coffee Downtown

Company: Hyatt
Location: Austin
Posted on: May 10, 2025

Job Description:

Military Veterans are Encouraged to Apply. -Summary
The Assistant General Manager is responsible for managing all staff and operations in the Coffee Shop.
The AGM will empower their team to create an amazing and memorable guest experience. This person
will ensure that the team exceeds the expectations by maintaining superior quality standards
concerning food and drink production, guest service, preparation, sanitation, training, safety, and
expediency of lines.
The AGM must have outstanding communication skills, the ability to resolve conflict, and a thorough
understanding of company policies, brand standards, and financial expectations. An AGM must develop
and support the company's culture, values and reputation both internally with their team, as well as
externally with all guests, vendors, and partners.
Qualifications:
Knowledge, Skills, and Abilities:
Must have two (2) years related, progressive experience in food & beverage industry and
experience in directing the work of others
High school diploma or general education degree (GED), college degree preferred
Valid and current TABC Certification
Current Food Handler's Certification
Experience with or knowledge of inventory controls (i.e. food, beverage, kitchen
supplies/utensils, food and beverage waste, and employee consumption)
Ability to work within a budget and to manage costs in real time
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups
Ability to apply concepts of math including addition, subtraction, multiplication, division and
algebra, using whole numbers, common fractions, and decimals
Ability to understand other computer programs (i.e. Point of Sale)
Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the
basis of qualifications, merit and business need.
Job Responsibilities:
Support the team in successful day-to-day operations
Ensure the restaurant runs effectively and efficiently within the Company's operational and
financial guidelines
Clear communication of initiatives (change/focus) to the team
Train and supervise team members in daily operations, service, sanitation, and safety
procedures
Maintain working knowledge of all recipes, products and production procedures
Ensure all menu items are produced in accordance to the appropriate standards/procedures
Assign duties and responsibilities to team members in accordance with work requirements
Demonstrate a working understanding of labor cost control through proactive floor management
Assist General Manager in establishing cost control objectives and implementing action plans
Implement inventory standards and procedures to consistently conduct an accurate inventory
Perform personnel actions such as interviews, corrective action and consulting with other
managers as necessary
Hold staff accountable for their job performance through regular performance evaluations
Ensure open lines of communication with staff and upper management to ensure all needs of
the restaurant are met
Resolve guest issues/feedback in a timely manner
Monitor compliance with health and fire regulations regarding food preparation, serving, and
building maintenance
Maintain an increased awareness of safety issues
Ensure that all equipment is maintained in good, safe working condition
Keep abreast of safety and emergency procedures and OSHA requirements
Attend relevant meetings
Based upon fluctuating demands of the coffee shop, and to exceed guest expectations, you may be
expected to perform other tasks and duties as needed or as directed. Furthermore, employee
responsibilities and job descriptions are subject to review and revision.
Working Conditions:
The noise level in the work environment is usually moderate
The person in this position may have to lift up to twenty-five (25) pounds on a daily basis;
anything over fifty (50) pounds is considered a minimum two (2) person lift
The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel,
bend, balance, squat, reach and stretch for eight (8) hours per day
The work environment characteristics described herein are representative of those an employee
typically encounters while performing the essential functions of the position. Reasonable
accommodations can be made to enable individuals with disabilities to perform the essential functions.

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."

Keywords: Hyatt, Waco , Veterans Preferred - Assistant General Manager - Jo's Coffee Downtown, Executive , Austin, Texas