Technician - Information & Technology
Company: Caltech
Location: Waco
Posted on: May 13, 2022
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Job Description:
Description Solving complex technical problems. Empowering your
career growth. We're searching for a collaborative work from home
IT Support Technician who resides in Waco, Texas to help us provide
best-in-class technical service for our diverse customer base. We
use technology to build stronger relationships, solve ever-evolving
problems, and put people first. By covering the costs of
certificates and providing paid study time, we're also deeply
invested in your continued growth. Our unique career pathing allows
you to pursue what you're most passionate about. From Information
Security and Network Operations to Management and Business
Intelligence, you can grow in any direction you want at CalTech.
All you need is a "can do" attitude and a strong work ethic. Sound
good to you? Join us. Want a raise within your first 120 days? We
offer that. Your career can grow quickly when you join our team. As
an IT Support Technician, you'll have access to monthly coaching,
industry-leading training, and clearly communicated goals. If you
meet your goals for your first 120 days, we'll give you a raise.
It's really as simple as that. What you'll do as a IT Support
Technician: Making the customer your top priority at all times, you
will provide exceptional service according to technical requests.
Provide technical support across a wide variety of operating
systems and devices. Escalate customer support to the necessary
leadership as needed. Collaborate with other IT team members to
provide best-in-class service. Some after-hours work is required
for this position. What skills you'll need: You must complete and
maintain a current A and a Security certification within 120 days
of your start date. A bachelor's degree in a relevant field is
preferred. Ideally, you have at least 1 year of information
technology experience. You also have excellent communication
skills. Working Conditions This position involves mostly
home-office work and occasional travel for training and team
meetings. Some after-business hours will be required, as well as
the use of a personal vehicle for job-related travel with mileage
reimbursement. We're an IT solutions provider focused on putting
people first. Since our founding in 1988, we have been building
lasting relationships and delivering value through exceptional
technology services. Our dedication to doing so starts with only
hiring teammates who also value integrity, are dynamic
communicators seeking excellence, and are fully committed to their
personal success as well as the success of the team. Whether we're
helping clients secure their data, strengthen their technical
infrastructure, or prepare cutting-edge cyber defense systems,
we're passionate about giving people peace of mind and empowering
our employee's personal and professional growth in the process. In
fact, we've even been named one of the Best Companies to Work for
in Texas for eight years in a row by the Texas Association of
Business, the Society for Human Resource Management, and Texas
Monthly We offer comprehensive benefits. Medical, dental, and
vision insurance 401K retirement plan Employee stock purchase
program Paid time off Paid volunteer time Paid holidays Short-term
disability insurance Long-term disability insurance Life insurance
Trustmark supplemental insurance Gym membership reimbursement
Corporate Care counseling services Join our family-centered
business. CalTech's equal employment opportunity policy provides
for a fair and equal employment opportunity for all job applicants
and employees regardless of race, color, religious creed, national
origin, gender, pregnancy, sexual orientation, gender identity, age
over 40, familial status, disability, genetic information, or any
other class protected by applicable federal, state and local law.
CalTech reasonably accommodates qualified individuals with
disabilities to enable them to receive equal employment opportunity
and/or perform the essential functions of the job. If you would
like to request an accommodation during the hiring process or
employment, contact the Human Resources department at [email
protected] or 877-223-6401.
Keywords: Caltech, Waco , Technician - Information & Technology, Engineering , Waco, Texas
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