Customer Service Representative - State Farm Agent Team Member
Company: Melissa Rodriguez - State Farm Agent
Location: Georgetown
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) Paid time off
Training & development Bonus based on performance Competitive
salary Company Overview: Melissa Rodriguez - State Farm Agent, a
dynamic and forward-thinking player in the insurance industry, is
actively seeking energetic and customer-focused individuals to join
our team as Customer Service Representative - State Farm Agent Team
Member. If you're a tech-savvy, people-oriented individual with a
passion for making a positive impact, this is an exciting
opportunity to launch your career in a modern and vibrant work
environment. Job Description: As a Customer Service Representative
- State Farm Agent Team Member, you'll be at the forefront of
delivering an exceptional customer experience. Your
responsibilities will include: Engaging with customers through
various channels, including phone, email, and chat. Providing
friendly and efficient assistance with policy inquiries, updates,
and claims. Utilizing digital tools and platforms to connect with a
younger demographic. Collaborating with a dynamic team to ensure
timely and effective issue resolution. Proactively identifying
opportunities to enhance customer satisfaction. Qualifications:
Bilingual Spanish/English Excellent communication skills, both
written and verbal. Tech-savvy with a familiarity with digital
communication tools. Customer-oriented mindset with a strong desire
to exceed expectations. Ability to adapt to a fast-paced, evolving
work environment. Previous customer service experience is a plus,
but not required. Requirements: High school diploma or equivalent;
college degree is a plus. A positive and proactive attitude towards
learning and growth. Familiarity with social media platforms and
digital communication tools. Ability to work in a collaborative
team setting. Willingness to obtain relevant insurance licenses
(training will be provided). Perks for Customer Service
Representative - State Farm Agent Team Member, Competitive base
salary with performance-based incentives. Comprehensive benefits
package, including health insurance and retirement plans.
Opportunities for professional development and career advancement.
Fun and inclusive work environment with team-building events.
Emphasis on work-life balance. How to Apply: Please review our
website below, and if you think our office is a good fit, and you
are ready to embark on an exciting career in insurance, we want to
hear from you! www.mygeorgetowntxagent.com Melissa Rodriguez -
State Farm Agent is an equal opportunity employer and encourages
applications from individuals of all backgrounds.
Keywords: Melissa Rodriguez - State Farm Agent, Waco , Customer Service Representative - State Farm Agent Team Member, Customer Service & Call Center , Georgetown, Texas