Service Advisor
Company: Shottenkirk Toyota Granbury
Location: Granbury
Posted on: February 15, 2026
|
|
|
Job Description:
Job Description Job Description Service Advisor Shottenkirk
Automotive Group is family-owned and has been in business for over
60 years. We currently operate 27 Automotive Dealerships in 6
states and employ over 2,500 people. We believe culture makes a
difference and we strive to build lasting relationships with our
employees, customers, and the community. The responsibilities of a
Service Advisor include greeting customers, listening to their
needs, and scheduling appointments as needed. They may also set up
loaner cars and verify insurance before maintenance is scheduled.
Responsibilities: Greet customers promptly Obtain customer and
vehicle information Clearly report all vehicle symptoms as
described by the customer Determine and recommend maintenance base
on age, mileage and history of vehicle Prepare a complete and
accurate estimate of cost for labor and parts Establish follow up
time Monitor the progress of each vehicle throughout the day, and
update customers frequently Verify that the final invoice
reconciles with the work performed on the repair order Explain all
completed work and charges to customers Requirements: Proven record
of achieving exceptional customer satisfaction Past experience as a
service advisor, assistant lane manager or service consultant Very
energetic personality A desire for a long-term career with a
growing organization Personal and professional integrity Computer
skills and willingness to learn new programs Shottenkirk Automotive
Group is an equal opportunity employer that is committed to
diversity and inclusion in the workplace. We prohibit
discrimination and harassment of any kind based on race, color,
sex, religion, sexual orientation, national origin, disability,
genetic information, pregnancy, or any other protected
characteristic as outlined by federal, state, or local laws.
Keywords: Shottenkirk Toyota Granbury, Waco , Service Advisor, Customer Service & Call Center , Granbury, Texas
